In the existing economic climate, business executives remain concerned with managing costs to maintain profitability and reduce operational risk. Telecommunications represent a large area of these expenses, yet it has escaped cost-containment initiatives due to its complexity.  Gaining control of runaway telecom costs is no easy task.
Managing telecom requires people with highly specialized skills and unfortunately most enterprises discover that they don't have the right people or resources to manage telecom internally. The internal operational costs of managing telecommunications bills, service provider relationships and especially rapid growth of mobile and VOIP services are expensive and complex administrative headaches.
More and more companies are now turning to managed service providers like Excelcomms to avoid the burden of managing and optimising their data, voice, and mobile expenses.
Our flagship Costimiser Managed Services, allows you to outsource the repetitive, tactical tasks that consume countless man hours and drain departmental resources without relinquishing full control or management of your internal processes.   We guarantee unparalleled control and visibility into your organization's telecom spend while maintaining strict security and confidentiality standards. 
Costimiser Managed Services employs industry best practices to ensure that every Ringgit you spend on telecom expenses is tracked and reported and all errors and discrepancies are reconciled and recovered, which ultimately drives savings directly to your bottom line. 
Costimiser Managed Services are designed to cater to any sized company across all verticals.  We have crafted our suite of services to carefully match each client’s needs and budget. 

Costimiser Bronze is designed to introduce you to the power of TEM.  We provide basic management of your voice, data, and mobile resources across the enterprise.  Costimiser Bronze sets the foundation for your foray into the more advanced features of TEM.  More importantly, we will define benchmarks and establish clear metrics of your telecom environment which is necessary as a starting point to realize full cost optimisation in the Costimiser Telecom Lifecycle.
Features

• Capture of invoices for voice, data, mobile usage
• PABX usage analytics
• Basic inventory management (Services only)
• Bill management features
• Basic bill audits (dispute recovery charges extra)
• Cost centre allocations
• Standard reports
  

Costimiser Silver is designed to cater to companies with more complex telecom environments.  Aside from providing basic management of your voice, data, and mobile resources across the enterprise, we offer advanced features to manage your telecom assets.  Costimiser Silver incorporates additional TEM processes into your business environment and further paves the way to realizing full cost optimisation across the entire Costimiser Telecom Lifecycle.
Features

• Capture of invoices for voice, data, mobile usage
• PABX usage analytics
• Advanced inventory management
• Bill management features
• Basic bill audits (dispute recovery charges extra)
• Cost centre allocations
• Standard reports

Costimiser Gold is designed to cater to enterprises with very complex telecom environments.  Costimiser Gold clients generally find their businesses are geographically distributed and are using many different telecom technologies to support their business strategies.  Cost optimisation concentrates on comprehensive cross validation processes (assurance testing) of billing, inventory, and carrier contracts.  Strong focus is put on cost "recovery" rather than "discovery".  Emphasis on customised TEM integration into the business environment and introducing critical TEM processes plays a key role here in realizing optimal results within the Costimiser Telecom Lifecycle.  
Features

• Capture of invoices for voice, data, mobile usage
• PABX usage analytics
• Advanced inventory management
• Bill management features
• Comprehensive assurance testing 
• Comprehensive bill audits (dispute recovery charges extra)
• Cost centre allocations
• Contract management
• Standard reports
• Integration into enterprise ERP system